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Sonesta Web-based eLearning

Welcome to the Sonesta Web-based eLearning page.

Sonesta Brand eLearning Courses

  • Sonesta Full Brand Immersion
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    This course immerses you in Sonesta's 5 main brands. Be sure to complete and save the Certificate of Completion at the end of the course.
  • Sonesta Hotels & Resorts Brand Course
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    Immerse yourself in our new brand! Learn about our Sonesta Hotels & Resorts Pillars and more!
  • Sonesta Select Brand Course
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    Immerse yourself in our new brand! Learn about our Sonesta Select Pillars and more!
  • Sonesta Simply Suites Brand Course
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    Immerse yourself in our new brand! Learn about our Simply Suites Pillars and more!
  • Sonesta ES Suites Brand Course
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    Immerse yourself in our new brand! Learn about our ES Suites Pillars and more!
  • Royal Sonesta Brand Course
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    Immerse yourself in our new brand! Learn about our Royal Sonesta Pillars and more!
  • Red Lion Hotels Corporation Full Brand Immersion
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    Immerse yourself in each of Red Lions 8 Brands.
  • Essential Full Brand Immersion
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    Immerse yourself in our new brand! Learn about our Essential Pillars and more!
  • The James Full Brand Immersion
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    Immerse yourself in our new brand! Learn about our The James Pillars and more!

Sonesta Sales & Marketing eLearning Courses

  • Guest Relations Case Management Training - Managed Hotels Only
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    This course is designed for managed hotels only.
  • Group Direct
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    Group Direct is a centralized team of specialists who partner with your hotel to ramp up sales effectiveness by managing Groups & Meetings leads on your behalf. Group Direct specialists have direct access to your rates & inventory and are able to check availability, quote group rates, and book Groups & Meetings. Group Direct is available from 9am - 9pm (Eastern). This course takes about 20 minutes to complete.
  • Business Pass
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    This course is designed for Salespeople (both on- and off-property), Managers of salespeople (GMs & DoS), and those in revenue supporting roles (Front Desk Agents, Revenue Managers, and Corporate supporting roles).
  • Sonesta Travel Pass Overview
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    A detailed look into our award-winning Travel Pass loyalty program. The ins-and-outs of executing the program, including video scenarios and FAQs.
  • SMERFE
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    This course immerses you in Sonesta's 5 main brands. Be sure to complete and save the Certificate of Completion at the end of the course.