Welcome to the Sonesta Web-based eLearning page.
Sonesta Brand eLearning Courses
- Sonesta Full Brand ImmersionThis course immerses you in Sonesta's 5 main brands. Be sure to complete and save the Certificate of Completion at the end of the course.
- Sonesta Hotels & Resorts Brand CourseImmerse yourself in our new brand! Learn about our Sonesta Hotels & Resorts Pillars and more!
- Sonesta Select Brand CourseImmerse yourself in our new brand! Learn about our Sonesta Select Pillars and more!
- Sonesta Simply Suites Brand CourseImmerse yourself in our new brand! Learn about our Simply Suites Pillars and more!
- Sonesta ES Suites Brand CourseImmerse yourself in our new brand! Learn about our ES Suites Pillars and more!
- Royal Sonesta Brand CourseImmerse yourself in our new brand! Learn about our Royal Sonesta Pillars and more!
- Red Lion Hotels Corporation Full Brand ImmersionImmerse yourself in each of Red Lions 8 Brands.
- Essential Full Brand ImmersionImmerse yourself in our new brand! Learn about our Essential Pillars and more!
- The James Full Brand ImmersionImmerse yourself in our new brand! Learn about our The James Pillars and more!
Sonesta Sales & Marketing eLearning Courses
- Guest Relations Case Management Training - Managed Hotels OnlyThis course is designed for managed hotels only.
- Group DirectGroup Direct is a centralized team of specialists who partner with your hotel to ramp up sales effectiveness by managing Groups & Meetings leads on your behalf. Group Direct specialists have direct access to your rates & inventory and are able to check availability, quote group rates, and book Groups & Meetings. Group Direct is available from 9am - 9pm (Eastern). This course takes about 20 minutes to complete.
- Business PassThis course is designed for Salespeople (both on- and off-property), Managers of salespeople (GMs & DoS), and those in revenue supporting roles (Front Desk Agents, Revenue Managers, and Corporate supporting roles).
- Sonesta Travel Pass OverviewA detailed look into our award-winning Travel Pass loyalty program. The ins-and-outs of executing the program, including video scenarios and FAQs.
- SMERFEThis course immerses you in Sonesta's 5 main brands. Be sure to complete and save the Certificate of Completion at the end of the course.