Welcome to the Sonesta Web-based eLearning page.
Sonesta Brand eLearning Courses
- Sonesta Full Brand Immersion
This course immerses you in Sonesta's 5 main brands. Be sure to complete and save the Certificate of Completion at the end of the course. - Sonesta Hotels & Resorts Brand Course
Immerse yourself in our new brand! Learn about our Sonesta Hotels & Resorts Pillars and more! - Sonesta Select Brand Course
Immerse yourself in our new brand! Learn about our Sonesta Select Pillars and more! - Sonesta Simply Suites Brand Course
Immerse yourself in our new brand! Learn about our Simply Suites Pillars and more! - Sonesta ES Suites Brand Course
Immerse yourself in our new brand! Learn about our ES Suites Pillars and more! - Royal Sonesta Brand Course
Immerse yourself in our new brand! Learn about our Royal Sonesta Pillars and more! - Red Lion Hotels Corporation Full Brand Immersion
Immerse yourself in each of Red Lions 8 Brands. - Essential Full Brand Immersion
Immerse yourself in our new brand! Learn about our Essential Pillars and more! - The James Full Brand Immersion
Immerse yourself in our new brand! Learn about our The James Pillars and more!
Sonesta Sales & Marketing eLearning Courses
- Sonesta Sales Platform (SSP) Powered by MeetingPackage
Welcome to the next sales chapter…The Sonesta Sales Platform or SSP, powered by MeetingPackage! SSP will take the place of Delphi & MeetingBroker, providing a much simpler, straight forward approach to logging group & catering booking details. Your time is valuable, using a simple system is critical to your properties success. In this training, you will learn how to access all your hotel’s group & catering leads & respond quickly to your customers. - Guest Relations Case Management Training - Managed Hotels Only
This course is designed for managed hotels only. - Group Direct
Group Direct is a centralized team of specialists who partner with your hotel to ramp up sales effectiveness by managing Groups & Meetings leads on your behalf. Group Direct specialists have direct access to your rates & inventory and are able to check availability, quote group rates, and book Groups & Meetings. Group Direct is available from 9am - 9pm (Eastern). This course takes about 20 minutes to complete. - Business Pass
This course is designed for Salespeople (both on- and off-property), Managers of salespeople (GMs & DoS), and those in revenue supporting roles (Front Desk Agents, Revenue Managers, and Corporate supporting roles). - Sonesta Travel Pass Overview
A detailed look into our award-winning Travel Pass loyalty program. The ins-and-outs of executing the program, including video scenarios and FAQs. - SMERFE
This course immerses you in Sonesta's 5 main brands. Be sure to complete and save the Certificate of Completion at the end of the course.












